Privacy Policy

Effective Date: 18 November 2024

 

Welcome to Life Coach Direct, located at https://lifecoachdirect.com/, App Store and Play Store (the "Site" or "Service"). 

 

We are committed to protecting your privacy and safeguarding any personal information collected from users on our web app and mobile app. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information in connection with Life Coach Direct.

 

  1. Information We Collect

To provide and improve our Service, we may collect the following types of information:

  • Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, payment details, and other information that you voluntarily submit through the Site.
  • Account Information: Information related to your account, such as profile data, preferences, and session history.
  • Usage Data: Information automatically collected when you interact with our app, including IP address, browser type, device information, pages visited, and other similar usage data.

 

  1. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and personalize our services to you, including connecting you with life coaches.
  • To process payments for services.
  • To communicate with you, including sending you updates, notifications, and responding to your inquiries.
  • To monitor and analyze usage patterns to improve our Service and the user experience.
  • To comply with legal obligations and resolve disputes.

 

  1. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties in the following circumstances:

  • With Service Providers: We may engage trusted third-party vendors to perform essential services on our behalf, such as payment processing, data analysis, and customer support.
  • Legal Compliance: We may disclose information as required by law, such as in response to a subpoena, court order, or other legal requests, or to protect the rights, property, or safety of Life Coach Direct, our users, or others.

 

  1. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

 

  1. Retention of Your Information

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

  1. Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, update, delete, or restrict the processing of your personal information. If you would like to exercise any of these rights, please contact us at support@lifecoachdirect.com.

 

  1. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to such websites, and we encourage you to review the privacy policies of these third parties before providing any personal information.

 

  1. Data Processing Location

Please note that all data processing occurs within Singapore. By using lifecoachdirect.com and LifeCoach Direct mobile app, you consent to transferring and processing your information in Singapore.

 

  1. Children’s Privacy

Life Coach Direct is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us at support@lifecoachdirect.com so that we may take appropriate action.

 

  1. Your Rights as a User

We highly respect your rights concerning your personal data. You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccuracies in the information we have.
  • Request the deletion of your personal data from our records.
  • Object to the processing of your data under specific circumstances.

To exercise any of these rights, please contact us at support@lifecoachdirect.com.

 

  1. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

 

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@lifecoachdirect.com
Mailing Address: [Insert Mailing Address]

 

Thank you for trusting Life Coach Direct. We are committed to protecting your privacy and providing a secure experience on our app.